All news – Page 5844
-
News
Lasting relationships
New online technologies have opened up opportunities for direct contact with the air customer, but while airlines may have welcomed the chance to save distribution costs, their experiments have often been at the expense of building deeper relationships and earning greater commitment
-
News
Cost concerns
Profits were depressed again in 2000 as cost increases ate away strong revenue growth. In the year ahead the revenues too have weakened sharply
-
News
Reworking Alitalia
Alitalia's latest chief executive has spent much of the last decade reorganising, refinancing and selling off companies in Italy's state sector. Now he is bringing that experience to bear at the national carrier
-
News
BA expected to seek a minority stake in KLM
Financial analysts are talking up the likelihood that British Airways will follow up on last year's failed merger talks with KLM by taking a minority 10-15% stake in the Dutch carrier.