Jetstar Asia will suspend all services from 23 March to 15 April, in response to “the introduction of new government restrictions across multiple jurisdictions in recent days”.
The Singapore-based low-cost carrier will refund affected passengers the full value of their ticket, in the form of a credit voucher valid for travel dates within 12 months of the original booking date.
It says: “Customers should not call the contact centre as due to high demand, we are experiencing long call wait times.”
The carrier has 18 Airbus A320ceos in its fleet, Cirium fleets data shows.
According to Cirium schedules data, the carrier offers 54 connections between 26 cities across Southeast Asia, Northeast Asia, and Australia. It operated around 600 weekly flights during the December to February period.
Regional routes account for 55% of its seat capacity, namely from Singapore to Kuala Lumpur in neighbouring Malaysia, Indonesia’s Jakarta and Bali, as well as Manila and Ho Chi Minh City.