All Systems & interiors articles – Page 696
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News
No light yet at the end of the tunnel
The driving factors behind a June quarter operating loss for USairlines were lower corporate spending and higher labour costs. Prospects seem glum for the rest of 2001 and the outlook for 2002 is equally uncertain, writes Jane Levere.
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News
Hold on tight
Do recent traffic declines signal a fundamental shift in the link between GDPand airline growth asks Chris Tarry of Commerzbank?
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Lasting relationships
New online technologies have opened up opportunities for direct contact with the air customer, but while airlines may have welcomed the chance to save distribution costs, their experiments have often been at the expense of building deeper relationships and earning greater commitment