Data from the seventh annual Airport IT Trends Survey, released today at the ACI World general assembly in Bermuda, reveals that IT&T expenditure for airports rose to 3.4% in 2009 up from 2.7% in the previous year.
The survey, jointly produced by ACI World, Airline Business and SITA, also shows that reducing the cost of business operations is the top driver of investment in technology. Such investments include e-gates, passenger monitoring solutions and use of wireless devices to enable staff to work remotely. Today 60% of airports have already implemented kiosk check-in and another 26% are planning to do so by 2013.
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The survey received 128 responses from airports and airport operators, representing the views of over 220 airports around the world.
The FREE executive summary provides some of the headlines from the latest survey results and is available to download here
The full Airport IT Trends Survey 2010 will be available to purchase from December at www.flightglobalshop.com.
For more on our IT reports and coverage, including the sister study the Airline IT Trends Survey, go to flightglobal.com/ITzone
Source: Airline Business
