Why did you decide to work in the aviation industry?
I’ve always been interested in the manufacturing industry and spent many years working in the automotive sector. Both industries are similar in that they have a compelling need to drive down costs and offer greater value to customers. My draw towards the aviation industry was born out of a desire for a new challenge, while building on the skills I had already developed. It’s a fast-moving industry and there are always developments and innovations happening. It’s exciting and challenging, which creates a stimulating work environment.
Tell us about your career?
Prior to joining Gardner I spent most of my career in the automotive and civil engineering industries. I’ve had roles ranging from quality assurance, to project and contracts manager, to site leadership. I was recruited by Gardner as an interim site director following the group’s acquisition of two manufacturing plants in the UK and Poland. When my contract ended Gardner offered me the role of head of operations for its sites in Poland and Broughton, UK. I held this role for a few years before becoming director of operations in France and finally my current position, deputy chief operating officer of the whole group.
What does your job entail?
I have profit and loss (P&L) responsibility for two different businesses within the group; the overall responsibility for P&L for Gardner’s sites in Derby and Pershore (Gardner Blade) and for the Group Integrated Logistics Centre located at Gardner Derby. Additionally, I look after the group’s technology strategy, which focuses on technology innovations to keep Gardner at the forefront of the industry. One project I’m working on at the moment is the use of Additive Layer Manufacture (3D Printing) as a repeatable and expedient manufacturing process. As deputy chief operating officer I’m also involved in group-wide operational improvements across all business areas.
Describe a typical working week.
I balance my time between the two sites, Derby and Blade, keeping a close eye on how sales are developing in the month and how the orderbooks are filling up. A constant and significant amount of my work is focused on co-ordinating ongoing efficiencies and managing transfers between group company sites. I also work with technology centres, such as the Manufacturing Technology Centre (MTC) in Coventry, to see how we might introduce innovative manufacturing processes and technologies to Gardner. My role is quite people-orientated, so I spend a lot of time working with various departments to ensure everything is running smoothly, looking at where improvements could be made and addressing problems that arise.
What do you enjoy most about your job?
I enjoy the level of autonomy I’m given to take charge and deliver results. Gardner is a very agile company, so we never stop thinking about the next challenge, internal or external, and how we can adapt to this. In the time I have been at Gardner, the company has made so many changes and the transformations have created a culture which focuses on “how to improve further”, creating a very enjoyable and inspiring work environment.
The least?
Obvious mistakes that could have been avoided. But we’re always learning and refining our processes, so there is a silver lining to mistakes. The key thing is that we are always working with the intention of delivering success.
Where do you see your career in 10 years’ time?
I want to continue making a meaningful contribution to Gardner and help more staff develop and succeed in their careers. I’ve always admired teachers because, just like a good business manager, their work is all about helping people achieve their potential.
Source: Flight International