What does Airclaims do?
Airclaims, part of McLarens, is the leading provider of aviation claims, risk and asset management services to the global aviation industry. Our core business is aviation loss adjusting. However, building on nearly 50 years of experience has led us to diversify and develop a technical advisory, risk and asset management division.
Airclaims is an innovative people business, meeting our customer's objectives quickly, efficiently - and with high levels of quality and integrity - is important to us. Our clients include aviation insurers, brokers, aircraft lessors, airlines, business jet operators and petroleum and mining companies. With more than 130 highly qualified Airclaims specialists working in 25 countries, our surveyors and project managers carry out a wide range of risk and asset management services, including independent aircraft inspections and valuations, operational/technical audits of airlines, airports and MROs.
Airclaims is also a fully approved Continuing Airworthiness Management Organisation - with full European Aviation Safety Agency (EASA) Part M, Sub Part I (ARC) approval for over 30 aircraft types and variants - which offers complete outsource or periodic support options. Either help reduce our clients' internal cost base.
What is your role?
It's my responsibility to develop new and existing business and build on a large global contact database of clients. I'll meet with senior management teams and chief executives from across the globe to find solutions that meet their immediate and perhaps future needs. As part of a small business development team, we also exhibit at a number of key industry events and speak on matters of aviation risk and safety, airworthiness and asset management.
What is your career background?
Nearly 30 years in aviation, 12 with the Royal Air Force, which offered world class aircraft technical training and operational experience. Moving into civil aviation, as a fully qualified EASA licensed aircraft engineer, I've held technical management posts with Cobham, Flybe and British Midland and have worked with all types of aircraft including rotary, business jet and commercial airliners - including the Airbus A380.
What are the biggest challenges with your job?
We need to encourage our clients to look forward and realise the benefits of independent technical oversight, from managing leased aircraft returns to investing in independent technical and operational risk and safety audits. Reacting quickly to the changing needs and priorities of the worldwide aviation industry is also key.
What is your favourite part of the job?
It's a great feeling knowing you are adding enhanced commercial value to people and organisations that require our expertise and industry knowledge. I enjoy the people side of our business. The diversity and opportunities within the industry continue to inspire and I look forward to progressing past what has been a rewarding and accomplished first 30 years in aviation.
What do you do to relax outside the job?
I'm currently studying with the Institute of Sales and Marketing Management, but when time and weather allows, I try and build on my 200 hours as a private pilot. I recently completed the London to Brighton "British Heart Foundation" sponsored bike ride, which has inspired me to get fitter and cycle more. Travel of course is a big part of my life, which my wife and I still enjoy.
Source: Flight International
