India's civil aviation ministry has formed a committee to look into the disclosure of fares and tariffs by the country's airlines.
The working group, which will be chaired by the director general of civil aviation Bharat Bhushan, aims to the "protect consumer interest" and promote transparency, says the ministry.
"The Group shall examine the existing system of passenger fare structuring by all the scheduled domestic airlines, and the manner in which the passenger fares are disclosed to public in the context of the reported difficulties of consumers in making an informed choice," it adds.
It will indentify areas where the disclosure of fares and tariffs for domestic schedules flight could be improved, recommend measures to enhance transparency and improve the DGCA's monitoring capabilities, and suggest ways in which consumer awareness on passenger rights can be raised.
The move comes after the country's media reported an increase in the number of complaints against airlines by passengers, some of whom have felt that they were not given full disclosure about the fares and tariffs when they booked their tickets.
Source: Air Transport Intelligence news
