Delta forms top team
Hard on the heels of appointing a new chief financial officer, Delta Air Lines has announced its new leadership team.
In addition to chief financial officer Michael Palumbo, Vicki Escarra, 51, is named executive vice-president and chief customer service officer, heading the team that reports directly to Delta chief executive Gerald Grinstein. Escarra was formerly chief marketing officer.
Apart from Palumbo, all of the appointments are internal, possibly reflecting a wariness on behalf of Delta to seek external candidates during a difficult time for the carrier. "Five of the seven members are Delta veterans with approximately five to 30 years of service," says Delta.
One of those rising fast at Delta is Paul Matsen, 44, who becomes senior vice-president and chief marketing officer. He is promoted from senior vice-president international and alliances. He will be responsible for consumer marketing, sales and distribution, pricing and revenue management, international & alliances and Delta's low-fare carrier Song.
The rest of the team is made up of: Joe Kolshak, 47, senior vice-president and chief of operations; Lee Macenczak, 42, senior vice-president and chief human resources officer; Greg Riggs, 56, senior vice-president, general counsel, and chief corporate affairs officer. A further appointment is the promotion of Beth Johnston to vice-president - human resources - field operations.
MARK PILLING LONDON
Source: Airline Business
